Sumika Aoyama

101 East Brooklyn St · Gambier, OH 43022 · (740) 802-6225 · aoyama1@kenyon.edu

I am experienced in leveraging agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.

Experience

Helpline Consultant

Kenyon College
  • Troubleshoot technical issues by analyzing and diagnosing problems, and implementing effective solutions.
  • Assist clients with a variety of technological issues through email, chat, call, or in person
  • Note and organize cases within a service management platform / ticketing system
September 2022 - Present

Japanese Assistant Teacher

Kenyon College
  • Organized cultural activities to promote intercultural understanding and appreciation.
  • Maintained a well-managed classroom environment through effective classroom management techniques.
  • Took notes after each session reflecting on the session and what needs further review.
August - December 2023

English Teacher

Red Gate Reading Academy
  • Worked with other full-time teachers to teach English to Japanese students from kindergarten to high school, with personalized teaching for each student.
  • Utilized various assessment and evaluation methods to monitor student progress and identify areas for improvement.
June - August 2023

Education

Kenyon Colleger

Bachelor of Arts
Psychology with Math and Computer Science Concentration
GPA: 3.76
Merit List
Anticipated Graduation: May 2026

Christian Academy in Japan

General Education
AP Scholar with Honors
Roll of Honor
March 2016 - June 2022

Skills

Programming Languages & Tools
Other
  • Japanese
  • Teaching Languages
  • Customer Service

Interests

...Apart from struggling with college, I also enjoy digital art and k-pop. Art is something I strive to grow better in, and I enjoy seeing the improvements with every new art piece. I am also in a club called "k-popping" in which we learn and perform k-pop dances that we like. Although I am not great at dancing, it has easily become one of my favorite hobbies and something I look foward to every week, as well as a place to form new friendships.

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Awards & Certifications

    Award Company Year
    Analytics Certified Developer Google 2016
    Mobile Web Specialist Google 2013
    1st Place - Emerging Tech Competition University of Colorado Boulder 2009
    1st Place - Adobe Creative Jam University of Colorado Boulder 2008
    2nd Place - Emerging Competition University of Colorado Boulder 2007
    3rd Place - Hackathon James Buchanan High School 2005